Supporting Our Customers Through Lockdown & beyond!

Here at KES Group, meeting the demands of Covid-19 has been a challenging experience. Whilst public health requirements have made interactions difficult, we’re taking a number of measures to support our customers through lockdown and beyond!

The Coronavirus situation across Ireland is extremely volatile, with consumers warned not to expect any major changes to restrictions before March 5. Indeed, continued infections and the spread of a new variant mean that current restrictions may go on far beyond the Easter holidays. So, where does this leave KES Group and its customers?

We’re An Essential Business

As experts in construction and ongoing building projects, KES Group is recognised as an essential business. We are continuing to operate at full capacity from our headquarters based in Strabane, Co. Tyrone. Many typical customer services will be affected by lockdown, however, we’re pledging to do all we can to keep things moving for our customers i.e.

  • Appointments: Need to speak to us about launching a SMARTBUILD project, or do you need to discuss any issues around an ongoing project? Don’t panic. As an essential business we are offering meetings on an appointment-only basis to adhere to social distancing regulations.
  • Office Opening: Want to speak to us on the telephone? No problem. KES Group’s Strabane-based offices are open Monday-Friday, 9am-5pm to deal with all of your enquiries.
  • Virtual Service: KES Group has embraced a number of digital tools to help us stay connected with our customers throughout the pandemic. We’re maintaining our pledge to top service with meetings and demonstrations available via Zoom, Microsoft Teams and Google Meet.
  • Go Digital: We’re staying safe and connected, answering any and all queries via social media and email. To find our platforms and other details, visit the contact page.

Don’t let lockdown get you down. KES Group will continue to support our customers through lockdown.  For ongoing service throughout Covid-19 and beyond, you can place your trust in KES Group. 

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